Frequently Asked Questions

A: Tidit aims to provide a high level of trust, safety, communication, and reliability in its maintenance services. In addition to saving homeowners between 30-50% on repairs each year, Tidit eliminates the need to find and vet specialized contractors for every repair. Instead, Tidit acts as a one-stop shop, providing homeowners with a single point of contact for all their maintenance needs. The dedicated Home Manager assigned to each homeowner is a friendly, trusted professional, many of whom are respected military veterans. Tidit will handle any additional parts or licenses needed for repairs, allowing homeowners to relax and trust in their partner for home repair.

A: Tidit members receive a range of benefits for a monthly fee of $40. These benefits include: a dedicated Home Manager who can complete most home repairs at a cost of $40 per hour, twice-a-year preventive maintenance to proactively address any potential issues, access to a vetted network of contractors for complex jobs at discounted rates, and a monthly Home Health Report summarizing all maintenance services received from Tidit. Members also receive wholesale prices on parts with no mark-up. These benefits aim to provide peace of mind for homeowners and ensure the smooth functioning and maintenance of their biggest investment.

A: Our service area includes all of Greater Florida, from South Miami to Jacksonville and everywhere in between. We currently serve over 50 zip codes and are expanding. If you are interested in our services, please contact us through our website and we will do our best to provide a Home Manager to your location.

A: Our company offers preventive maintenance services. Home warranty companies often exclude certain types of repairs and will not cover pre-existing conditions. These companies typically act as middlemen, connecting homeowners with contractors who are willing to work for reduced rates. In contrast, we provide low-cost maintenance and repairs directly to homeowners through a personal Home Manager. Our repairs are always done at cost, with no mark-up on parts, and we pride ourselves on our high-quality work and quick turnaround time.

A: Yes, your Home Manager will be able to complete all repairs for the $40 service fee. Tidit is happy to handle all of your home maintenance needs, including pre-existing conditions. Other home warranties may require detailed records or charge you for repairs related to pre-existing conditions, but with Tidit, every repair is covered regardless of when it occurred.

A: Tidit Home Managers are skilled in various home maintenance tasks such as plumbing, electrical work, HVAC maintenance, and appliance repairs. They can typically resolve around 70-80% of issues with your home systems for a cost of $40 per hour. The company also provides in-house specialty services including carpentry, painting, and HVAC repair, which may have a higher rate but are still offered at a competitive, discounted price compared to the industry standard. These services are particularly popular among members.